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HOME>THANK YOU

Thank you for contacting CamperTrails.

All feedback from our visitors is greatly appreciated. We will respond shortly.

An automated e-mail reply has already been sent to the address you entered, which you should receive within minutes. Normally, you will get our e-mail without any problem at all. But just in case, please note...

Important Message

If you do not get the automated e-mail response within 30 minutes, and if there was no typo in your e-mail address, your ISP/mail service is filtering out our e-mail to you.

This also means that they will filter out future e-mail from us, so we will not be able to reply to your queries or requests.

What should you do?

Check your "Junk" (or "Bulk") folder for the automated reply -- your ISP/mail service may have filtered it there. If not, they deleted it without telling you.

Please do not be upset with your ISP/mail service. Be angry with spammers, because this is their fault. Spam is such an enormous problem that all ISPs/mail services filter e-mail nowadays.

"False-positives" (filters that drop e-mail by mistake) happen, due to the complexity and the sheer amount of spam they receive.

All customer-focused ISPs and mail services recognize the problem of false-positives, so they provide you with ways to allow the e-mail that you specifically want to pass through the filter. It's kind of like a "manual over-ride of the system," and your ISP/mail service has most likely provided a simple tool for you to do it yourself. After all, we sent the mail. You want it. Your ISP's job is to deliver it.

To make sure that our mail is not deleted or filtered into a "junk" or "bulk" folder, please add the @CamperTrails.com domain to your list of trusted senders(in your e-mail software) and to your ISP/mail service's whitelist...

This way the filters will know that you want to receive this mail, even though their algorithms consider it to be junk...

Sorry for any inconvenience, but that's the one way to assure the mail gets through.

Thank you for taking the time.

Best wishes and happy RVing,

The CamperTrails team

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